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Terms and Conditions

Privacy Policy and Website Terms of Use

Regarding personal data protection, members are requested to read the following carefully:


HANAA website operates under HANAA LIMITED. In order to maintain personal privacy rights and support personal data protection, HANAA hereby provides the following statement to explain the purpose, categories, scope and manner of collecting personal data by HANAA, as well as the rights you have in exercising such data. If you have any questions regarding HANAA's privacy policy, the following related notices, or any matters related to personal data protection, please contact HANAA Customer Service Center, and HANAA will respond as soon as possible with an explanation.

Scope of Application


HANAA's privacy policy and the included notices only apply to websites owned and operated by HANAA. HANAA's website may contain many links or products and services provided by other partners or individual online stores. For privacy policies and notices related to personal data protection of such linked websites, partner websites, or individual online stores, please refer to the respective websites.

Purpose and Categories of Personal Data Collection


HANAA collects personal data for the following purposes: providing e-commerce services, after-sales service, fulfilling legal or contractual obligations, protecting the rights and interests of parties involved, marketing, customer management and service, and conducting business activities in accordance with the business registration items or organizational regulations. Depending on the nature of the services provided, HANAA may collect your name, contact information (including but not limited to phone number, email address, and physical address), data required for payment transactions, IP address, and other personal data that can directly or indirectly identify the user's identity.

In addition, to improve the quality of service, HANAA may record the user's IP address and browsing activities within HANAA's related websites or apps (including but not limited to software and hardware used by the user, web pages clicked, and apps downloaded). These data are used solely for traffic analysis and internet behavior research to enhance the quality of service on HANAA's related websites or apps and are not associated with specific individuals.

Use of Personal Information


The personal information, including data that can identify the user's identity, consumption and transaction information collected by HANAA, or other personal information provided by the user with consent in the future, is solely used by HANAA for internal processing and utilization according to the collection purposes, or for the necessary provision of services or fulfillment of contractual obligations, or in accordance with relevant laws and regulations or orders or requirements from authorized governing authorities. Otherwise, HANAA will not provide personal information that can identify the user's identity to third parties (including both domestic and overseas) not listed in this privacy policy, or use it for purposes other than the collection purposes. HANAA will continue to safeguard, process, and utilize the relevant data. Within the scope of the collection purposes, this store may provide the collected personal information to partner companies (including but not limited to SF Express, UPS, or other logistics companies) to assist in completing or terminating transactions. If you choose to pay by credit card, it is limited to the use by the credit card holder themselves, and the transaction information may be verified with the issuing bank, acquiring bank, and cardholder to confirm its authenticity. The payment process is only considered complete after the verification is accurate. Personal information obtained for the above collection purposes may be transmitted and stored or processed outside of your country or region, and your information will only be transmitted overseas if it complies with the Personal Data Protection Act.

Data Security


HANAA will maintain the security of personal data in accordance with industry-standard reasonable technologies and procedures.

Rights of Data Subjects


Data subjects have the right to request access to and review their personal data or request copies thereof. If your personal data has changed or you discover that your personal data is incorrect, you can request modification or correction from HANAA. Please note that if the data provided by you is incorrect or incomplete, it will not be protected under this privacy policy. When the purpose of collecting personal data is fulfilled or the retention period expires, you may request the deletion, cessation of processing, or utilization of personal data. However, this does not apply to data necessary for HANAA's performance of duties or business operations. In compliance with the European Union General Data Protection Regulation (GDPR), users from EU countries will temporarily suspend the use of HANAA's services. If you have any inquiries, please contact HANAA Customer Service Center.

Cookie


To enhance user convenience, the HANAA website may read cookie data stored on users' computers. Users can disable or restrict this feature through their browser settings, but it may result in the inability to use certain website functions. If you would like to know how to disable or restrict this feature, please contact the HANAA Customer Service Center.

Google Analytics Advertising Features


HANAA website has implemented Google Analytics advertising features. This feature is only used to provide HANAA with analysis of advertising effectiveness and optimize the user experience. If you wish to disable the Google Analytics advertising features, it is recommended that you refer to the information provided by Google on how to opt-out of this feature.

Influence


If you are unwilling to provide the relevant personal data requested by HANAA for each service or transaction, and agree to the collection, processing, utilization, and international transfer of such personal data by HANAA in accordance with applicable laws and regulations, as well as this privacy policy and its related notices, HANAA will respect your decision. However, depending on the nature or conditions of each service, you may be unable to use such services or complete related transactions as a result, and HANAA reserves the right to decide whether to provide such related services or complete related transactions.

Right to Revise


HANAA reserves the right to revise this privacy policy and related notices at any time and may publish them on the HANAA website without separate notification. You can review the revised privacy policy and related notices at any time on the HANAA website.